Job Description

Opportunity Overview

NOCD is seeking a Senior/Lead Product Manager to play a key role in scaling the systems and workflows that power our clinical operations and member experience. As the largest provider of evidence-based telehealth treatment for OCD, we’re building technology that directly improves lives, often within weeks.

In this role, you’ll work at the intersection of product, data, operations, and clinical care, shaping how NOCD efficiently and compassionately delivers therapy at scale. You’ll own high-impact operational and clinical workflows, build tools that make clinicians more effective, and ensure members receive seamless, high-quality care.

This is an opportunity for someone who thrives in fast-paced environments, has deep curiosity for how systems work, loves to solve complex operational problems, and wants their work to have direct, measurable human impact.

Required Qualifications

• 4+ years in product management, operations, strategy, or similar roles in tech-enabled or healthcare environments
• Bachelor’s degree in Business, Engineering, Psychology, or related field (Master’s/MBA a plus)
• Strong analytical mindset with hands-on SQL proficiency (comfortable querying data to inform decisions)
• Proven ability to turn ambiguous operational problems into clear product requirements with measurable outcomes
• Experience collaborating closely with engineering, design, clinical operations, and support teams
• Excellent communication and cross-functional leadership skills
• Ability to balance speed, quality, and stakeholder needs in a high-growth environment

What You’ll Work On

• Own and enhance the product roadmap for clinical operations, scheduling, and therapist workflows
• Build systems that improve therapist utilization, reduce friction, and elevate care quality
• Identify bottlenecks across the care journey and turn them into streamlined workflows and productized solutions
• Partner deeply with clinical operations, member support, data, and engineering teams to solve high-impact operational problems
• Develop tools and automations that reduce manual work, improve reliability, and increase visibility across key operational metrics
• Ensure NOCD’s operational systems are scalable, compliant, and aligned with our mission
• Influence product strategy and organizational processes as we continue to expand nationwide

About NOCD

At NOCD, our mission is to make life-changing OCD treatment accessible to everyone who needs it. OCD is one of the most debilitating and misunderstood mental health conditions, yet the gold-standard therapy, Exposure and Response Prevention (ERP) is still difficult for many to access.

Born out of lived experience navigating OCD and the struggle to find proper care, NOCD has grown rapidly since our Series A. We’re now the leading provider of evidence-based OCD treatment, delivering measurable clinical improvement at scale.

Every workflow you streamline and every product you ship helps real people receive faster, more effective care. You’ll join a team that values empathy, ownership, curiosity, and continuous learning and you’ll help shape the future of digital mental healthcare.

Benefits

• Mission-driven, collaborative product + clinical operations culture
• Competitive compensation and performance incentives
• Medical, dental, vision, and 401(k)
• Flexible PTO
• Onsite fitness center
• Parental leave: 12 weeks fully paid (primary) / 6 weeks fully paid (secondary)

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