Job Description
Salesforce Engineer Job Description
Position Summary
- Design, build, and optimize Salesforce solutions for sales, commercial operations, and marketing teams.
- Combine technical expertise with business acumen to deliver scalable, AI-driven solutions.
- Support revenue growth, operational efficiency, and customer engagement through technical implementation.
- Collaborate cross-functionally to translate business requirements into technical deliverables and ensure organizational adoption.
Key Responsibilities
- Solution Design & Development
- Architect, configure, and customize Salesforce applications to align with business goals.
- Build scalable solutions using Apex, Lightning Components (LWC), Visualforce , and integration tools.
- Design and maintain custom objects, workflows, validation rules, and automation.
- AI & Innovation
- Implement and integrate Salesforce AI tools to drive data-driven insights and predictive analytics.
- Deploy AI-based solutions to enhance lead scoring, pipeline forecasting, campaign effectiveness, and customer journey optimization.
- Cross-Functional Collaboration
- Partner with business leaders to gather requirements, design solutions, and deliver measurable business outcomes.
- Translate business requirements into well-architected solutions leveraging the Salesforce ecosystem.
- Ensure end-user adoption through documentation, knowledge sharing, and training sessions.
- Data Management & Integrations
- Maintain data integrity and quality across Salesforce and integrated systems.
- Manage integrations between Salesforce and other enterprise applications (e.g., marketing automation, ERP, analytics).
- Support ongoing API development and middleware integrations.
- Governance & Optimization
- Uphold Salesforce best practices, coding standards, and security protocols.
- Monitor system performance and proactively recommend enhancements.
- Provide tier-3 support for complex Salesforce issues.
Qualifications & Experience
- Education & Certifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (preferred).
- Required Salesforce Certifications : Administrator, Platform App Builder, Platform Developer I.
- Salesforce Platform Developer II certification (strongly preferred).
- Professional Experience
- 5+ years of hands-on Salesforce engineering/development experience.
- Proven track record of designing and deploying scalable Salesforce solutions in support of commercial teams.
- Strong experience with Apex, LWC, Visualforce, SOQL, APIs , and integration tools.
- Demonstrated ability to implement AI solutions in Salesforce (e.g., predictive modeling) for commercially driven objectives.
- Experience integrating Salesforce with marketing automation platforms (e.g., Pardot, Marketo, HubSpot).
- Skills & Competencies
- Strong problem-solving and analytical skills with attention to detail.
- Excellent communication skills to interface with both technical and non-technical stakeholders.
- Ability to work independently and in collaborative, fast-paced environments.
- Experience delivering via Agile development methodologies (Scrum, Kanban) required.
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