Job Description

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Diversity and Inclusion at Trilliant and Horseshoe:

We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Position Overview:

The Production Supervisor at Trilliant Food and Nutrition is responsible for employee safety, product quality and asset performance while delivering to the on-time production plan. Leadership of people includes participating in the hiring process, employee on-boarding, performance management and developing corrective and preventative actions when quality, production or safety standards are not met.

The position requires proactive collaboration with other teams on site and within the TFN organization to ensure that the production area and team(s) are fully aligned and engaged within the organizational requirements. The leader will model and demonstrate a workplace culture that engages and motivates all team members. A focal point will be placed on delivering production results based upon key performance indicators.

This position works a 2-2-3 schedule, 5:45am to 6:00pm.

Responsibilities:

Training

• Model and champion safe work environment behaviors.
• Review SOP’s and documents. Validate accuracy and current version compliance.
• Create and submit SOP’s or documents to Document Control as needed.
• Verify new hire training competency through a read, review, and performance evaluation of all required tasks per documented SOP’s.
• Assure understanding and competency of all team members on completion of tasks based upon SOP requirements, inclusive of equipment, safety procedures, and GMP requirements.
• Initiate and train on new procedures, verify accountability and consistency across all shifts and teams.
• Assesses, identifies, and addresses training opportunities, including job skills training and goal setting; facilitates effective team meetings, and rewards and recognizes the team’s progress.
• Ensures appropriate level and depth of cross training in each area through optimal use of all training tools and experience available.

Quality

• Verify quality compliance objectives are met per quality, sanitation, food safety processes and procedures.
• Monitor and verify compliance of hourly and first piece inspection quality checks.
• Perform SQF internal audits and collaborate with QA team to verify continuous compliance.
• Active participation in root cause analysis including preventative and corrective action plans.
• Verify compliance with GMP policies including uniforms, tool usage, and hygiene requirements.

Production Performance

• Responsible for effective formal and informal employee coaching, performance management and development.
• Monitor all downtime on every line. Escalate to the appropriate parties upon the escalation process.
• Document and verify accuracy of production for all lines including output, overall downtime, downtime reasons, etc.
• Track and trend employee output and performance based upon the daily performance.
• Review daily performance achievements, opportunities, and variances during pre-shift meetings.
• Develop and implement action plans to effectively manage downtime and identify root causes of failures and alternative measures to reduce or eliminate downtime.
• Facilitate seamless shift transfers through providing key information and performance updates to incoming team members, peers and leaders.
• Ensure effective and consistent plant production results.

Other Performance Responsibilities:

• Communicates effectively with all employees, peers and leaders verbally and electronically.
• Models a positive, resilient, and results-oriented approach.
• Timely launch of new products and all sales order requirements.
• Review scheduling needs, and collaborate with Supply Chain, Engineering and Maintenance to obtain the proper line downtime schedules.
• Proactive approach to identifying and leading continuous improvement opportunities.
• Ability to take full ownership of the team, identifying opportunities and taking the lead on accomplishing the goals set forth independently and as assigned.
• Other job duties as assigned.

Qualifications:

• Bachelor’s degree in operations, engineering, business, management, or related area of study is preferred.
• 5+ years of supervisory experience including hiring, employee development, performance coaching, and day-to-day supervision of multiple lines in a production environment.
• 5+ years plant manufacturing experience in a food industry or related manufacturing facility.
• Demonstrated leadership and team development skills. Can build a positive and productive team environment.
• Experienced in the implementation, training and administration of SOP, OSHA, GMP, SQF, HACCP or other quality, food, and human safety programs.
• Strong troubleshooting and judgment skills.
• Solid computer skills including Microsoft Office tools and ERP systems.
• Responsible for following food safety/quality/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/quality/regulatory concerns to the Production or Quality Manager.
• Knowledge of food packaging principles, food industry quality and food safety requirements, ingredient performance and interactions with equipment, sanitation procedures, statistical process control, critical control points, and new product scale-up dynamics.
• Demonstrated ability to manage multiple priorities and effectively manage projects and manage change.
• Strong attention to detail.
• Demonstrated strong interpersonal skills. Excellent verbal and written communication skills.
• Demonstrated ability to collaborate well cross-functionally and work well at all levels of the organization.
• Resourceful, proactive, high energy, results driven.
• Desire to work in a fast-paced, high-growth environment.
• Good team player able to work well with others and contribute to a positive work environment.
• Demonstrated time management and organizational skills.

Hours, Location and Pay:

We offer a competitive base pay rate and comprehensive benefits package for full-time employees. The Production Supervisor position is located at our Little Chute, WI production facility and works a 2-2-3 schedule 5:45am – 6:00pm.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

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