Job Description

URGENTLY HIRING: Production/Operations Manager – Exterior Cleaning Services

Location: Methuen, MA (Onsite)

Compensation: $80K-$110K per year (Base + Performance Bonuses)

Job Type: Full-Time

Industry: Home Services / Construction / Facilities Services

Why Benjamin’s Power Washing?

Benjamin’s Power Washing is a trusted name in exterior cleaning services, delivering excellence and reliability across Methuen and surrounding areas. We pride ourselves on our commitment to quality, safety, and customer satisfaction while creating opportunities for talented individuals to grow their careers. What sets us apart:

• Competitive Pay: $80K-$110K annually with performance bonuses tied to KPIs
• Full Benefits: Health insurance, PTO, paid holidays, and retirement plan options
• Career Growth: Leadership role with advancement opportunities in a growing company
• Quality Standards: Strong focus on training, safety, and operational efficiency
• Stability: A respected company with a commitment to customer satisfaction and team success

What You’ll Do

• Conduct morning kickoffs with technicians and crew leads
• Review routing, workload, and asset allocation; dispatch trucks accordingly
• Visit job sites to coach crews, validate SOPs, and ensure safe and consistent work
• Troubleshoot issues in real time: staffing, equipment, customer concerns, etc.
• Maintain production dashboards and report weekly performance metrics
• Work on continuous process improvement: SOPs, safety initiatives, training materials

Required Qualifications:

• 3+ years supervising field technicians or crews in home services, construction, restoration, or similar
• Experience using CRM/field management software (HousecallPro, ServiceTitan, Jobber, etc.)
• Strong leadership, communication, and problem-solving skills
• Ability to climb ladders, work outdoors, and lift up to 50 lbs as needed
• Valid driver’s license with a clean driving record
• Knowledge of OSHA standards and safety best practices

Preferred Qualifications:

• Experience developing SOPs, training systems, or operational playbooks
• Background in financial analysis or managing job cost/margins
• Project management certification (PMP or similar)
• Familiarity with exterior cleaning, holiday lighting, or facility maintenance

Compensation & Benefits:

• $80K-$110K annually (Base + Performance Bonuses) tied to KPIs
• Bonuses awarded for margin performance, quality scores, and low callback rates
• Health insurance, paid time off, and retirement plan options provided

Work Environment & Schedule:

• M-F, 7 AM-5 PM (extended or weekend hours during peak seasons)
• Mix of office, warehouse, and field/job site environments
• On-call availability for urgent operational issues

Our Core Values

• Integrity & Accountability
• Safety & Quality First
• Customer-First Service
• Growth Through Teamwork and Leadership

Ready to Lead with Excellence?

This isn’t just another operations role, it’s your opportunity to manage a high-performing team, deliver top-quality service, and drive financial performance. Apply today and join Benjamin’s Power Washing in leading the way in exterior cleaning services.

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