Job Description

Overview

Insight Global is looking for an Operations Scheduler in the Amarillo, TX area. You will strategically prioritize work and determine resource assignments to proactively plan and align a multi-week, rolling schedule to ensure work is performed on-time and within the specified customer, compliance, safety and operational performance metrics. You will be responsible for maintaining a holistic view of work to be completed at all times to identify and recommend solutions for resolving work capacity issues. Additionally, your main objective will be to build and maintain a 0-12+ week book of work to develop and hand off a prioritized, compliant, executable 2 week schedule to the Work Coordination function for final adjustment and execution by field teams for each designated region, function and/or commodity area.

Responsibilities

• Plan a multi-week region/function/or commodity area-wide work schedule based on evaluation of work demands and work prioritization considering factors such as work types, job priorities, resource availability, customer expectations, permitting requirements and business unit guidelines.
• Manage personnel, equipment and material resource availability/backlog over a multi-week timeframe and ensure availability of work assignment to crews across the region including decision making to reallocate resources when needed.
• Optimize contract / employee resource selection within scheduling window to minimize costs, and maximize schedule adherence, customer satisfaction, safety and compliance
• Accountable for ensuring all compliance work is scheduled within required timeframes
• Analyze scheduling and work assignment performance in order to forecast resource utilization for upcoming quarter and identify opportunities for resource reallocations and operational improvements, make recommendations for crew sourcing changes based on forecasts as well as improvements within area of responsibility and lead change implementation efforts.
• Facilitate monthly regional/area metric review meetings to evaluate performance
• Drive and maintain ownership for regular scheduling meetings
• Negotiate with key partners to realign dates on projects to ensure customer and compliances dates are met

Qualifications

• Bachelor’s degree in business administration or related field
• 3-12 years of experience
• Background in construction, design, maintenance or other operations area
• Proficiency with Excel
• Ability to use software applications including Work Management, Mapping and Scheduling tools

Preferred

• Utility Scheduling/Planning experience
• Proficiency with SharePoint
• Proficiency with SAP
• Project Management background
• Experience with Power BI

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