Job Description

Are you ready to start a new career with a LEADER in the industry and WORLD CLASS team!

What we offer:

• Competitive Salary with OT Opportunities
• Annual Pay Increases
• PTO Available as of DAY ONE
• Opportunities to grow with company
• 401(k) plan with company match
• Employee Pension plan (at no cost to employees)
• Full Medical, Health & Wellness Benefits start on FIRST DAY

Position Summary

Under the immediate direction of Customer Service Manager, the Logistics Coordinator is responsible for coordinating the daily delivery schedule for Ready Mix, Cement and Ash material, meanwhile supporting customer service and business needs within the assigned business unit.

Shift: 7am to 5pm, 50hour work week - Salary + OT pay

Job Responsibilities

• Coordinates internal resources, i.e. Sales, Orders, Technical Services, Services assigned and unassigned customers with concrete, cement and ash delivery scheduling, job-site issues, resource dispatching and account issues.
• Ensures the daily shipment and production schedule for current day and next day is accurate and up to date, so others can rely on the schedule for decisions making.
• Generates the driver call-In times for next day and willing to work evenings and weekends to update schedule.
• Review all orders for scheduling conflicts, problems, and errors one day prior to delivery
• Reviews all concrete orders and makes changes to maximize service while minimizing nonproductive time of equipment and personnel.
• Develops and maintains relationships with assigned customer accounts. Creates and processes job reports for assigned projects, including all mix design submittals
• Maintains up-to-date understanding and first-hand knowledge of specific job site constraints, such as vehicle entrance, operational time restrictions, wash-out locations, plant maintenance etc.
• Evaluates material sourcing and mix design specifications in order to designate primary and secondary delivery plant locations, and coordinates with Technical Services to ensure that each of the assigned project’s mix designs are made available to batch at both plants
• Responsible for taking action for decisions on delivery, production, and fleet when customer variables occur
• Answers phone calls when needed and follows the CSR job description when taking customer orders along with cross training with dispatchers.
• Ensures the customer understands all relevant company policies such as for Will-Call orders, load limits, additional products
• Coordinates communications with internal departments to meet customer and Company needs
• Input for decisions concerning delivery commitments, production needs and plant capabilities
• Assists with basic quality and service issues at the job site via phone.
• Supplies customers with product and delivery information
• Responsible for learning all aspects of the Command Alkon/Command Concrete system
• Other duties as assigned

Preferred Education and Experience

• High School or GED equivalent required. B.A./B.S. degree in related field preferred.
• In lieu of a degree the incumbent must have 1-2 years’ experience in construction or logistics required.
• Grade 1 ACI Certification preferred

Knowledge, Skills and Abilities

• Work requires knowledge of assigned products and the understanding of Company plant operations processes and procedures, material suppliers, operations and customer job site requirements
• Must have negotiation skills
• Work requires good communication skills both verbal and written with preferred bilingual abilities
• Work requires self-starter abilities and the ability to work without direction
• Work requires creative thinking and problem-solving skills
• Work requires the ability to multitask and handle varied high-pressure situations
• Must have the ability to work in team environment to meet goals

Working Conditions

Majority of time will be in an office setting and may require periods of work at a plant, in all weather conditions-heat, cold, wet or dry and dusty. Must be able to work in areas where noise levels are up to 90 dbs.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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