Job Description

About Us

Hawthorne Health is the leading community site network, with 75+ sites across the U.S. and leveraging intelligent technology to accelerate patient access, improve retention, and reduce study costs. By embedding high-quality, compliant research within local communities, Hawthorne makes clinical trials more accessible and convenient for patients.

Traditional trial sites are often fragmented and inefficient. Hawthorne streamlines the process by making trials scalable, cost-effective, and patient-centric. By bringing research directly into communities, Hawthorne shortens timelines and helps bring better treatments to market, faster.

About the Role

The Logistics Coordinator (Part-Time/Intern) will support Hawthorne Health’s Supply Chain & Logistics team in the preparation and coordination of materials for clinical research studies. This role will work closely with a remote logistics team, ensuring timely preparation of lab kits, accurate creation of lab requisitions and shipping labels, and efficient packing and dispatch of study-related supplies to clinical staff (“Heroes”) for in-home and site-based visits.

The ideal candidate is detail-oriented, organized, and able to work efficiently in a fast-paced, regulated environment while maintaining high accuracy standards.

Key Responsibilities

Kit Preparation & Assembly

• Work through a daily/weekly logistics queue to prepare clinical research lab kits according to study-specific protocols and supply lists.
• Verify kit contents for accuracy and completeness prior to sealing and labeling.

Order Fulfillment & Shipping

• Pack medical supplies and study equipment for outbound shipments.
• Generate accurate lab requisitions and shipping labels using company systems.
• Coordinate and schedule domestic shipments, ensuring proper packaging for temperature-sensitive or fragile items.

Coordination & Communication

• Collaborate with the remote logistics team to align on priorities, deadlines, and supply needs.
• Communicate shipment confirmations, tracking information, and any supply shortages to the logistics team promptly.

Inventory Support

• Assist in maintaining an organized supply storage area.
• Track and replenish commonly used items to avoid delays in kit preparation.

Compliance & Documentation

• Follow all Standard Operating Procedures (SOPs), Good Clinical Practice (GCP) guidelines, and study-specific instructions for handling supplies and documentation.
• Ensure accurate documentation for all kit builds and shipments to support audit readiness.

Qualifications

• Previous experience in logistics, shipping, or warehouse coordination is a plus.
• Strong attention to detail and commitment to accuracy.
• Ability to work both independently and collaboratively.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word) and comfortable learning new software systems.
• Able to lift and move boxes up to 30 lbs.

Work Schedule & Environment

• Part-time, estimated 16–24 hours per week.
• Onsite 2–3 days per week at Hopkinton, MA

To find out more about Hawthorne Health, visit:

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