Job Description

Job Description:

• This role provides advanced technical leadership for our IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays.
• The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security.

Responsibilities:

• Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments.
• Expertise in IBM Power and IBM i OS, with responsibility for end-to-end management of the ecosystem spanning hardware, virtualization, and operating system administration.
• Experience administering IBM VIOS, including configuration, maintenance, and troubleshooting.
• Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues.
• Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work
• Support the design, testing, deployment and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity.
• Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives.

Requirements:

• Five (5) or more years of experience in the field or in a related area.
• Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
• Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
• Demonstrated skills in troubleshooting, CL scripting, and infrastructure design.
• Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations.
• Strong leadership, communication, problem-solving, and collaboration skills.

Preferred:

• Bachelor's degree in information technology or a related field.
• 10+ years of experience managing IBM i OS and IBM Power hardware environments.
• Experience implementing observability and AIOps initiatives to reduce noise, accelerate incident response, and drive predictive insights.
• Familiar with Fortra products (Alert, Console, Compliance Monitor, Exit Point Manager) or similar products.
• Background in driving platform security initiatives and automating compliance.

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