Job Description
Lead Appraiser
Large-Volume Franchise Dealer Group (New & Used Vehicles)
Position Overview
A large-volume franchise dealer group is seeking an experienced Lead Appraiser to oversee the performance, production, and compliance of its appraisal department. This is a hands-on leadership role responsible for driving disciplined appraisals, consistent sourcing activity, and strong communication between the appraisal team, sales desk, and service department. This role supports both used-vehicle acquisition and new-vehicle deal flow by assisting with trade evaluations and deal structuring.
Key Responsibilities
- Own the daily production and results of the appraisal department
- Schedule appraisers, track hours, and ensure proper coverage
- Ensure all trade, sight-unseen, private-party, and service-drive appraisals are completed accurately and in accordance with company policy
- Maintain open, proactive communication with the sales desk to support both used-vehicle and new-vehicle deal flow
- Be fluid and solution-oriented in acquisition and trade negotiations
- Ensure reconditioning expectations and cost-to-market discipline are reflected in every appraisal
Policy & Process Leadership (Non-Negotiable)
- Enforce strict compliance on all sight-unseen appraisals
- Ensure daily execution of private-party, sight-unseen, and service-drive sourcing
- Actively manage performance and immediately address compliance or execution gaps
Performance Expectations & KPIs
- Cost to Market (CTM): manage cost to market
- Service Drive Outreach
- Sourcing Performance: Meet or exceed monthly acquisition targets
- Sight-Unseen Compliance: 100% adherence to policy and documentation standards
- Look-to-Book Ratio
Candidate Profile
- Proven experience in vehicle appraisals and used-vehicle acquisition
- Strong understanding of market pricing, reconditioning costs, and profitability drivers
- Leadership mindset with the ability to hold teams accountable
- Strong communication skills and comfort working directly with sales leadership
- Experience with vAuto is preferred but not required; candidates must be willing and able to learn
- Organized, disciplined, and performance-driven
What This Role Offers
Leadership position within a high-volume franchise dealer group, a process-driven and data-focused environment, and the opportunity to directly influence acquisition, profitability, and deal flow across both new and used vehicle operations. Compensation is competitive and based on experience and results.
Job Tags
Full time, Immediate start,