Job Description

Insurance Verification and Eligibility Specialist

Lititz, PA

Do you thrive in a busy environment where every detail matters, staying one step ahead and ensuring nothing slips through the cracks?

Why You'll Love Working With Us:

• Low-Stress Culture: Work in a collaborative, positive environment where no one wants you to go home overwhelmed or burned out.
• Team Environment with Big-Picture Perks: Enjoy the benefits of a larger practice, without the corporate vibe.
• Supportive Leadership: Join a billing team valued as the backbone of the practice, with leadership expressing appreciation daily.
• Thoughtful Onboarding: Start with manageable tasks and grow steadily through shadowing and hands-on training.
• Growth-Minded & Grounded: Contribute to a high-level patient experience at a practice known nationally for its excellence, collaboration, and continual process improvement.

Conestoga Oral Surgery is a respected, multi-surgeon practice committed to precision, collaboration, and high-quality patient care. We combine the resources of a larger practice with the supportive feel of a close-knit team—and we're intentional about doing things the right way, for both our patients and our staff.

What You'll Do as a Dental Billing & Insurance Specialist:

• Confirm insurance eligibility for all patients who schedule with the practice
• Verify dental and medical insurance benefits
• Communicate with patients to obtain any missing information to check benefits accurately
• Correctly enter benefit data into our patient database
• Double-check benefits on the day preceding appointments to ensure insurance coverage hasn't changed
• Support other team members within the billing department as needed
• Work full-time: Monday-Thursday, 8:00 AM-5:00 PM; Friday, 7:30 AM-2:00 PM.

Our Ideal Dental Billing & Insurance Specialist:

• Experienced or willing to learn : Our number one expectation is that you will be willing to work diligently in a friendly and engaging manner. Experience is not required, but any dental office and/or insurance experience would certainly give you a head start!
• Tech-savvy: Very computer savvy – able to get comfortable accessing insurance company websites to check benefits – the goal is to quickly go from patient to patient and intuitively know where you need to go to find the benefits.
• Detail-oriented: Strong organizational skills, accuracy, and follow-through as multiple stages of the patient's experience rely on the timeliness and accuracy of your work.
• Adaptable: Embraces process improvement, responds well to feedback, and adjusts quickly to changing needs.
• Collaborative: Works well in a small team, communicates clearly, and contributes to a positive work atmosphere.
• Professional & Personable: Balances humility, resilience, and a sense of humor while working with various personalities.
• Proactive: Able to prioritize tasks, solve problems independently, and confidently make sound decisions.

• What we offer our Dental Billing & Insurance Specialist:
• $18-20 per hour
• Additional hourly pay is available if insurance coverage is not needed
• Health, dental, and vision insurance
• Life insurance (employer-funded), with optional additional add-ons (employee-funded)
• 401K with employer match, safe harbor contribution, and profit sharing
• Paid Time Off and paid holidays
• Uniforms provided
• Annual cost-of-living adjustments
• Summer and Christmas bonuses
• Free flu shots and HSA option
• Yearly store membership of your choice (Costco, BJ's Wholesale, or Sam's Club)
• A supportive, team-oriented environment where you're trusted to do meaningful work and appreciated for doing it well.

To Apply

If you're a detail-oriented professional who thrives in a collaborative environment and is looking for a team that values precision, communication, and continuous improvement, we'd love to hear from you. Please submit your resume in PDF or Word format through this job ad for consideration. We look forward to learning how you could contribute to the Conestoga Oral Surgery team.

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