Job Description

Company Background

With over 20 years of experience in bespoke digital transformation at both the public and private level, Mi-Case is known as much for our white-glove approach to client support as we are for our exceptional, fully integrated software solutions.

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We work closely with our clients to understand their organizational goals as well as they understand them themselves. Only then do we work to innovate the right digital solutions to solve their unique needs. Our years of experience in the global marketplace has prepared us to support clients with the complexities that accompany scaling their digital solutions internationally.

Position Summary

We are seeking a detail-oriented and proactive Human Resources Assistant to provide administrative support to the HR Director as well as support the daily operations of Human Resources. This position plays a vital role in ensuring positive employee experiences by assisting with administrative tasks, recruitment, onboarding, and HR compliance.

The ideal candidate will be highly organized, communicative, and comfortable working both independently and collaboratively in a hybrid environment. This role requires the ability to work on-site at our Scottsdale office 2 to 3 days per week. Travel may be required to attend career fairs, orientations, and other HR-related events.

Responsibilities

• Maintain HR Files, and documentation for employee personnel records.
• Act as a liaison between the organization and external providers to assist with benefits issues.
• Conduct and assist with New Employee Orientation
• Assist with planning and executing benefits enrollment.
• Assist in the recruitment process by maintaining resume tracker, posting job announcements, and screening resumes for non-technical positions.
• Assist with resolving time and attendance issues.
• Onboarding and offboarding internal and external employees
• Reviewing and updating position descriptions.
• Assist with the performance management process.
• Assist with documenting company HR processes.
• Represent the company at career fairs, employee orientations, and other HR events, including off-site or satellite office locations.
• Other duties as assigned.

Education and Experience

• Bachelor’s degree in human resources, business administration, or related field required.
• Minimum three (3) years of HR support experience.
• Recruitment experience that includes hiring for exempt, contractor, and leadership positions.
• Knowledge of HR systems (e.g., HRIS, ATS) and proficiency with MS Office Suite.

Knowledge Skills and Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations.
• Ability to adapt to the needs of the organization and employees.
• Thorough knowledge of employment-related laws and regulations.

Competencies

Relationship Management – build and maintain productive interpersonal relationships and help others do the same. Work collaboratively to achieve the goals of the company. Be able to establish credibility and trust as well as balance the obligation to be an advocate for both the organization and its employees.

Communication - ability to communicate with all levels of staff, outside vendors and customers clearly, concisely, honestly, and promptly.

Cultural Effectiveness – be able to interact with colleagues, customers and clients of varying backgrounds and cultures effectively and respectfully.

Organization - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; collaborates with internal partners to accomplish goals.

Judgement – sound decision making and fair judgement, refers issues to appropriate authorities, when necessary, works effectively independent of constant supervision or direction.

Physical Requirements

• The work environment and dress code tend to be informal, depending on the amount of client contact.
• Long periods in front of a computer terminal.
• Regularly required to sit, use hands, talk, and hear. Occasionally required to walk and reach.
• Work hours are typically 8:00 – 5:00 p.m.
• Must be able to work on-site 2–3 days per week in office
• Remote work is available on the remaining days.

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