Dispatcher Job at LHH, Sylacauga, Talladega County, AL

RHdvczYvQ2J0M1pNVWNDSlp1eFhyV2hvRHc9PQ==
  • LHH
  • Sylacauga, Talladega County, AL

Job Description

LHH is seeking a Dispatcher for a fantastic company in Sylacauga, AL. This role serves as the primary point of contact for all logistics-related matters at the plant. This role requires constant coordination with internal teams, carriers, and the corporate office to ensure timely and accurate shipment of orders.

Key Responsibilities

Logistics & Carrier Coordination

  • Serve as the plant’s main logistics contact
  • Monitor orders to ensure on-time shipment to customers
  • Notify carriers when orders are ready
  • Schedule dock appointments
  • Follow up on missed loads
  • Communicate driver hour limitations
  • Process detention and TONU approval requests
  • Source alternate carriers as needed
  • Request LTL quotes
  • Ensure carrier compliance with PPE requirements

Operations Support

  • Request and track updates on product availability
  • Address product quality issues and returns
  • Assist the shipping office with truck monitoring to help avoid detention

Customer Service & Sales Support

  • Communicate carrier issues (late arrivals, driver hours, delivery constraints)
  • Request customer site information (hours of operation, delivery procedures)
  • Manage issues related to customers unable to accept product (layovers, returns, redeliveries)

Corporate Office Coordination

  • Update orders in the ERP system with corrected carrier information and rates
  • Work with Purchasing on rate change requests
  • Review detention invoices and provide supporting details for approval or denial

Qualifications

  • Strong communication skills
  • High attention to detail
  • Excellent organizational skills
  • Ability to work well under pressure
  • Comfortable challenging information and pushing back when necessary

Preferred Software Experience

  • TMX – Princeton (Truck Dispatch), Intellitrans (Rail), SAP S/4HANA (ERP), Google Suite (Email, Spreadsheets, Documents)

Job Type

  • Plant operates 24/7
  • In-Office, Monday–Friday, with weekend on-call rotation
  • Shift: 10:00 AM – 6:00 PM with a 1-hour lunch break

Job Tags

Work at office, Monday to Friday, Shift work, Weekend work,

Similar Jobs

Just Construction Recruitment

Roofing Estimator Job at Just Construction Recruitment

 ...We are working with a growing exterior envelope contractor in the Baltimore area, specializing in commercial roofing, wall panels, and faade systems. They are seeking a Roofing Estimator to take ownership of pre-construction efforts and bid management for a wide... 

Pocketbook Agency

Executive Assistant to CEO of Artist Management Company Job at Pocketbook Agency

 ...and culture. Experience in a talent-facing role within the music or entertainment industry is strongly preferred. This is a full...  ...timely, professional communication is maintained. Schedule internal and external calls, artist meetings, and industry appointments.... 

Central DuPage Hospital

Security Officer I Full time Nights Job at Central DuPage Hospital

 ...Tuition Reimbursement per year ($5,700 part-time)~$10,000 Student Loan Repayment ($5,0...  ...and Holiday pay Description The Security Officer I reflects the mission, vision...  ...of medical/clinical staff. Night shift Responsibilities: Investigates... 

Phoenix Industrial Inc

Concrete Finisher JM Job at Phoenix Industrial Inc

 ...and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Position Summary The Concrete Finisher JM is responsible for levelling the top surface of freshly poured concrete, grout, and similar products on floors, walls, ceilings... 

Thrill Sports

Junior Graphic Designer Job at Thrill Sports

 ...takedirection, follow brand guidelines, and execute clean visual work across digital and print. This is a production-heavy role with...  ...knowledge of print and digital specs.~ A strong portfolio of student or personal work that shows design fundamentals.~ Ability to...