Customer Service & Dispatch
Location: Natick, MA
Pay: $23.00 - $25.00 per hour
Job Type: Full-time
Schedule:
Monday-Friday: 8:00 AM - 5:00 PM
Saturday or Sunday: 7:00 AM - 2:00 PM (during winter months)
Benefits:
401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Overview:
We're seeking a reliable and personable professional with excellent communication and organizational skills to join our Service & Oil Delivery Departments. This individual will handle scheduling service calls and oil deliveries, updating customer records, processing paperwork, preparing reports, and providing top-notch customer support.
What You'll Do:
Schedule and coordinate service calls and oil deliveries
Communicate with customers and team members in a friendly, professional manner
Maintain and update customer information accurately
Prepare and process daily paperwork and reports
Assist with general office and administrative tasks
Work both independently and as part of a team
Overtime required during the winter season
Qualifications:
High school diploma or equivalent required
1+ year of experience in an office environment
3+ years of customer service or dispatch experience preferred
Proficient in Microsoft Word and Excel; comfortable learning new software
Professional demeanor and strong phone presence
Detail-oriented and capable of multitasking
If you're interested in this opening please send resumes to: Steve Scavone:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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